Twilight Guild Forum

Tech Support => General Tech Support => Topic started by: Cottonbaler on May 11, 2012, 07:50:08 AM

Title: WoW Crashing with storage error
Post by: Cottonbaler on May 11, 2012, 07:50:08 AM
Oh Great Techies,

WoW recently started crashing on me. It usually occurs when I logoff one toon and go to another. It doesn't matter which combination/sequence of toons it is. It gives a memory error:

   This application has encountered a critical error:
   Not enough storage is available to process this command.
   Program:  E:\World of Warcraft\WoW.exe
   ProcessID:  2360
   File  .\Texture.cpp
   Requested 88580 bytes of memory

The error always references storage and the texture.cpp file although the requested memory amount varies.

I have run the repair tool and it does not report any problems. My C drive is two 30GB SSDs in a striped array with a 2TB Seagate drive as my data drive. Almost all of my applications are installed on the 2TB and just the OS on the SSD. The SSD shows 6.25 GB free and the 2 TB has 1.26 TB free.

I have 12 GB of RAM. I had been looking at adding more to that, but I have read that unlike a MAC, anything above 12 GB seems to be ignored by Windows.

Processor(Intel® Core™ i7 930 Processor (4x 2.8GHz/8MB L3 Cache))
Memory(12 GB [2 GB X6] DDR3-1600 - Corsair Dominator)
Video Card(ATI Radeon HD 5870 - 1GB - Single Card)
Primary Hard Drive(30 GB Kingston SSDNow V Series MLC SSD x2 striped array)

Any thoughts? Should I just blow away the game and install a clean version?

Thank you in advance.

CB/BP
Title: Re: WoW Crashing with storage error
Post by: Lord Entropy on May 11, 2012, 08:50:57 AM
Found a blue post on this on the forums:

[blizzard]These errors usually indicate a corrupt cache file.  Deleting the two cache files and allowing the game to rebuild them will usually resolve the issue.

Open up your World of Warcraft directory and delete the CACHE folder located there.  Then go into the Data folder and locate the second CACHE folder.  Delete this one as well, then try the game again.[/blizzard]

Title: Re: WoW Crashing with storage error
Post by: Cottonbaler on May 11, 2012, 10:57:47 PM
Thank you. I'll give that a shot.