The following article is really good about getting insight into Blizz and why they do some of things they do
http://www.gamespot.com/news/6178143.html?om_act=convert&om_clk=multimodule&tag=multimodule;picks;title;5
I still think Blizz could do more to improve their customer service. I strongly believe in that.
Their game quality is top notch and not shiping early is smart from them, got to admit that.
yeah...I agree...look at the customer "service" we got last night when the chess event bugged....
Quote from: Arcdelad on September 07, 2007, 09:04:43 AM
yeah...I agree...look at the customer "service" we got last night when the chess event bugged....
Exactly my point hehe.
Quote from: Buzan on September 07, 2007, 09:24:31 AM
Quote from: Arcdelad on September 07, 2007, 09:04:43 AM
yeah...I agree...look at the customer "service" we got last night when the chess event bugged....
Exactly my point hehe.
*echo of medievh cheats*
but yea there's a lot they can do to improve their customer service