Get to know Blizzard

[Arcdelad]

The following article is really good about getting insight into Blizz and why they do some of things they do

http://www.gamespot.com/news/6178143.html?om_act=convert&om_clk=multimodule&tag=multimodule;picks;title;5

[Buzan]

I still think Blizz could do more to improve their customer service. I strongly believe in that.

Their game quality is top notch and not shiping early is smart from them, got to admit that.

[Arcdelad]

yeah...I agree...look at the customer "service" we got last night when the chess event bugged....

[Buzan]

yeah...I agree...look at the customer "service" we got last night when the chess event bugged....

Exactly my point hehe.

[Tolwen]

yeah...I agree...look at the customer "service" we got last night when the chess event bugged....

Exactly my point hehe.

*echo of medievh cheats*

but yea there's a lot they can do to improve their customer service